Faq
Your Questions Answered
We offer a wide range of services including network setup and management, cybersecurity, cloud services, IT consulting, software development, and technical support.
You can reach our customer support team via email at info@mountaintechno.com, through our live chat on the website, or by calling our toll-free number +225 0787785942. Support is available 24/7.
Yes, we specialize in custom software development tailored to your business needs. Our team works closely with clients to design, develop, and deploy software solutions that drive business efficiency and growth.
Our average response time for technical support is within 1 hour. We prioritize urgent issues and strive to resolve all queries as quickly as possible to minimize downtime.
We implement robust security measures including end-to-end encryption, regular security audits, multi-factor authentication, and continuous monitoring to protect your data from breaches and cyber threats.
Our pricing plans are tailored to meet the specific needs of each client. We offer competitive rates for our services and provide detailed quotes after an initial consultation to understand your requirements.
We provide automated data backup solutions that ensure your data is regularly backed up and easily recoverable in case of data loss or disaster. We also offer off-site storage options for additional security.
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